Frequently Asked Questions
The wording of the text message will be consistent with the national advice and will change in line with this guidance.
A generic read-code will be applied for sent message;
- Readcode v2 - 9N3G - SMS text message sent to patient 9Nj8
- Readcode v3 - XaMiI - SMS (short message service) text message sent to patient
- SNOMED - 279991000000102 - SMS (short message service) text message sent to patient
Additional read coding may be applied dependent on if follow up tests are completed;
- SNOMED - 181245004 - entire oesophagus
- SNOMED - 149741000000 - collection of oesophageal cells via swallow able cell collection sponge in capsule (procedure)
- SMONED - 702666009 - Cytology technique
- SNOMED - 17621005 - Normal
As there is no “accreditation” of GDPR compliance, we can only advise that we have worked with our legal specialists, Data Protection Officer, and NHS England to ensure that iPLATO Healthcare are 100% GDPR compliant in line with legislation.
iPLATO meets all requirements for Data Protection and DS&P (Information Governance) and is trusted by customers across the UK to handle, securely 21.5 million clients.
Please see below the Data Sharing Agreements, Data Processing Agreement and Terms in place:
It is not necessary to collect express consent from clients to communicate with them. GDPR does not regulate communication with clients, instead it is about the legal basis to process an individual’s data and their rights. In the healthcare space, providers use their “public task” legal basis to process client data for the provision of healthcare. Clients can then express their preferences not to be communicated via particular means and this is normally common practice in surgeries.
For more on how GDPR affects client messaging in the healthcare industry: https://mailchi.mp/8dda68c0a4ac/countdown-to-gdpr-4-things-you-need-to-know