Birmingham and Solihull Friends and Family Test (SMS) Programme
This is a fully funded Birmingham and Solihull initiative using text messaging technology in order to provide patients with the ability to provide feedback to the NHS.
To participate in the Birmingham and Solihull Friends and Family Test SMS Programme, please click on the ‘Participate’ button below to access the online consent form.
For queries please contact hub@iplato.com
Birmingham and Solihull Friends and Family Test SMS Programme
- The myGP® Population Health Team at iPlato Healthcare will be sending text messages to all consenting patients registered at practices across the Birmingham and Solihull catchment area.
- The text messages will contain the latest advice and if required relevant health promotion messages.
- This SMS Programme will be in addition to any existing programmes. Please note that, upon sign up, no further interaction will be required by GP Practices.
- The wording of the text message will be consistent with the national advice and will change in line with this guidance.
Data Processing and Data Sharing Summary
- iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
- All data is processed within the HSCN network.
- Only patients who have consented to receive SMS will be contacted.
- iPLATO Healthcare acts as a data processor for this service.