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City & Hackney Talk Changes SMS Programme

This is a fully funded by City & Hackney Talk Changes initiative using text messaging technology in order to provide patients with the latest information and guidance on mental health.

To participate in the City & Hackney Talk Changes SMS Programme, please click on the ‘Sign Up Here’ button below to access the online consent form.

Sign Up Here

For queries please contact hub@iplato.com

City & Hackney Talk Changes SMS Programme

This is a fully funded programme, with no cost to the practice. The myGP Population Health Team at iPLATO Healthcare are working with City and Hackney Talking Therapies to help improve access to Talk Changes.

  • iPlato Healthcare will be sending text messages to all consenting patients registered at practices across City and Hackney CCG.
  • The text message will contain the latest mental health advice and guidance provided by City & Hackney Talk Changes.
  • This SMS Programme will be in addition to any existing programmes. Please note that, upon sign up, no further interaction will be required by GP Practices.

The Benefits of Joining This Programme 

  • Patients will be able to access mental health help without referral.
  • This is a free and confidential service.
  • This programme will improve access to City and Hackney Talking Therapies Service.
FAQs

Talk Changes 

Talk Changes is a free and confidential NHS service for adults registered at a GP in City & Hackney that offers therapy for people who are experiencing common mental health problems. 

myGP

The myGP Population Health Service

The myGP Population Health Team at iPLATO have supported health campaign and trials for NHS England & Improvement, Public Health England, Universities, cancer networks and clinical commissioning groups to improve the population engagement, increase uptake of screening as well as advocate disease prevention and wellbeing services.

Data Processing and Data Sharing Summary

  1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
  2. All data is processed within the HSCN network.
  3. Only patients who have consented to receive SMS will be contacted.
  4. iPLATO Healthcare acts as a data processor for this service.