NHS City & Hackney Talking Therapies SMS Programme

This is a fully funded by NHS City & Hackney Talking Therapies initiative using text messaging technology in order to provide patients with the latest information and guidance on mental health. This programme will allow patients to access free and confidential mental health help without a referral, reducing pressure on primary care.

To participate in the NHS City & Hackney Talking Therapies SMS Programme, please click on the ‘Register now’ button below to access the online consent form.

For queries please contact

Register now
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Why should I get my practice involved?

As healthcare professionals, we join the NHS with a shared goal to advance healthcare as we know it and make positive change happen for others. 

Registering your practice ensures your patients are provided with the opportunity to participate in the programme, ultimately leading to better health outcomes.

It's simple and easy to support:

Step 1: Register your practice.

Step 2: We do the rest.

Register Now

NHS City & Hackney Talking Therapies SMS Programme

This is a fully funded programme, with no cost to the practice. The iPLATO Population Health Team are working with NHS City & Hackney Talking Therapies to help improve access to Talking Therapies.
  • iPLATO Healthcare will be sending text messages to all consenting patients registered at practices across the borough of City & Hackney.
  • The text message will contain the latest mental health advice and guidance provided by NHS City & Hackney Talking Therapies.
  • This SMS Programme will be in addition to any existing programmes. Please note that, upon sign up, no further interaction will be required by GP Practices.

Data Processing and Data Sharing Summary

  1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
  2. All data is processed within the HSCN network.
  3. Only patients who have consented to receive SMS will be contacted.
  4. iPLATO Healthcare acts as a data processor for this service.