Healthwatch Richmond SMS Programme

This is a fully funded programme with no cost to the practice in partnership with Healthwatch Richmond. The myGP Population Health Team at iPLATO Healthcare are working with Healthwatch Richmond to invite patients by SMS to complete the survey.

  • iPlato Healthcare will be sending text messages to all consenting patients registered at practices across the Richmond.
  • The text message will contain a link to the Healthy Living in Richmond survey.
  • This SMS Programme will be in addition to any existing programmes. Please note that, upon sign up, no further interaction will be required by GP Practices.

To participate in the Healthwatch Richmond SMS Programme, please click on the ‘Sign Up Here’ button below to access the online consent form.

    Sign Up Here

    For queries please contact

    The Benefits of Joining This Programme 

    • Patients will be able to share potential ideas that will contribute towards achieving their healthy living goals.
    • This is a free and confidential service.
    • This programme will help to shape services in Richmond.


    The myGP Population Health Service

    The myGP Population Health Team at iPLATO have supported health campaign and trials for NHS England & Improvement, Public Health England, Universities, cancer networks and clinical commissioning groups to improve the population engagement, increase uptake of screening as well as advocate disease prevention and wellbeing services.

    Data Processing and Data Sharing Summary

    1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
    2. All data is processed within the HSCN network.
    3. Only patients who have consented to receive SMS will be contacted.
    4. iPLATO Healthcare acts as a data processor for this service.