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NHS Merton Talking Therapies SMS Programme

This is an initiative,  fully funded by NHS Merton Talking Therapies, using text messaging technology in order to provide patients with the latest information and guidance on mental health.

To participate in the NHS Merton Talking Therapies SMS Programme, please click on the ‘Sign Up Here’ button below to access the online consent form.

Sign Up Here

For queries please contact hub@iplato.com

NHS Merton Talking Therapies SMS Programme

This is a fully funded programme, with no cost to the practice. The myGP® Population Health Team at iPLATO Healthcare are working with NHS Merton Talking Therapies to help improve access to Talking Therapies.

  • iPLATO Healthcare will be sending text messages to all consenting patients registered at practices across Merton.
  • The text message will contain the latest mental health advice and guidance provided by NHS Merton Talking Therapies with the opportunity to self-refer.
  • Upon sign up, iPLATO will request an opt out list from your practice, ensuring patients who have opted out of SMS communications are not contacted. Please note, this process only takes 5-10 minutes and a guidance document will be provided. An updated opt out list will be required approximately every 2-3 months although iPLATO will request this as necessary.
  • This SMS Programme will be in addition to any existing programmes.

The Benefits of Joining This Programme 

  • Patients will be able to access mental health help without a referral from your practice.
  • This is a free and confidential service.
  • This programme will improve access to NHS Merton Talking Therapies.

Talking Therapies

Talking Therapies is a free and confidential NHS service for adults registered at a GP in Merton that offers therapy for people who are experiencing common mental health problems.

FAQs

Data Processing and Data Sharing Summary

  1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
  2. All data is processed within the HSCN network.
  3. SMS opt outs as provided by practices via secure NHS Mail will be respected, only patients who have consented to receive SMS will be contacted. 
  4. iPLATO Healthcare acts as a data processor for this service.