Cambridgeshire & Peterborough (COVID-19) Engagement Hub

This is a fully funded NHS Cambridgeshire & Peterborough initiative using SMS in order to provide patients with the latest information and guidance on Coronavirus (COVID-19).

To participate in the NHS Cambridgeshire & Peterborough (COVID-19) Engagement Hub, please click on the ‘Participate’ button below to access the online consent form.

For queries please contact


Cambridgeshire & Peterborough ICB (COVID-19) Engagement Hub

  • iPlato Healthcare will be sending text messages to all consenting patients registered at practices across Cambridgeshire & Peterborough catchment area.
  • The communications will contain the latest COVID-19 advice, including information and guidance for patients.
  • This programme will be in addition to any existing programmes.
  • The wording of the text messages will be consistent with the national advice and will change in line with this guidance.

Data Processing and Data Sharing Summary

  1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
  2. All data is processed within the HSCN network.
  3. Only patients who have consented to receive SMS will be contacted.
  4. iPLATO Healthcare acts as a data processor for this service.