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South East London CCG – Urgent Engagement Hub

This is a fully funded South East London CCG initiative using text messaging technology in order to provide patients with urgent guidance and information.

To participate in the South East London CCG Urgent Engagement Hub Programme, please click on the ‘Participate’ button below to access the online consent form.

Participate

For queries please contact hub@iplato.com

South East London CCG – Urgent Engagement Hub

  • iPlato Healthcare will be sending text messages to all consenting patients registered at practices across South East London CCG.
  • The text messages will contain urgent advice, information and guidance provided by the CCG.
  • This SMS Programme will be in addition to any existing programmes. Please note that, upon sign up, no further interaction will be required by GP Practices.

Data Processing and Data Sharing Summary

  1. iPLATO will facilitate the ongoing extraction of client demographic data via the practice clinical system phonebook, for which the data will be minimised as far as possible.
  2. All data is processed within the HSCN network.
  3. Only patients who have consented to receive SMS will be contacted.
  4. iPLATO Healthcare acts as a data processor for this service.